If you wish to make changes to your account (drop or add seats, change price categories, change payment plans or refer friends), please don’t fill out this form. To make changes to your account, contact Fan Relations at 604.669.9283 ext. 1 or fanrelations@whitecapsfc.com
We’re sorry to see you go! We’ve enjoyed having you as a Season Member and appreciated your support at each Whitecaps FC match.
If you wish to cancel your membership, please complete and submit the form below, selecting “Cancel my ‘Season Membership”. Pursuant to your Membership Agreement, within 30 days following the cancellation of your Season Membership, you will no longer be charged for any future payments relating to your membership. However, your cancellation will only be effective 30 days from the date that you give us notice, and you will not receive any refunds for any installment payments made prior to the cancellation becoming effective. You will have access to all membership benefits until the effective cancellation date, at which time all membership benefits will be suspended.
If you wish to opt-out of your membership for the following season, please complete and submit the form below, selecting “Opt-Out of my Season Membership”, before September 14 of the current season. Pursuant to your Membership Agreement, this will opt you out of the automatic membership renewal process for the following season. However, you will retain membership status for the remainder of the current season and any outstanding or future membership payments relating to the current season must be paid. Your seats will be released for sale for the following season and will not be held on reserve at a membership price.
If you would like to share more about your experience or have any questions regarding your Season Membership and the Opt-Out or Cancellation processes please call 604.669.WAVE (9283) or contact us at Fan Relations. For your convenience, a copy of the Season Membership Agreement may be found here.