Use your smartphone as your ticket to the match!

Vancouver Whitecaps FC Mobile Account Manager allows you to access your tickets directly on your mobile device, which can then be scanned for entry into BC Place.

Follow the steps below and read mobile FAQs if you have further questions.

Step 1

Log on to Whitecaps FC Account Manager at

Step 2

View “My Upcoming Events” and choose the match you want to view.

Step 3

Select an action and choose “View Your Tickets”

Step 4

Select all seats you wish to scan for entry.

Step 5

Scroll to the bottom of the screen and click the blue “View Your Tickets” button.

Step 6

You’re ready to be scanned in!

Step 7

If you selected multiple tickets, you may swipe or press the blue “Next” button to go to the next ticket. You do not have to go back and repeat the entire process for each seat.

Q: How do I access mobile tickets?

For Whitecaps FC account holders:
A: If you are a Whitecaps FC account holder, you can manage your tickets using your mobile device by logging on to the Whitecaps FC account manager website at Once logged on, go to the event you would like to manage, select an action and choose “View Your Tickets”. Your ticket will then be displayed and can be scanned for entry into BC Place. For full instructions on how to access mobile tickets, please visit

For single match ticket buyers:
A: If you purchase single match tickets on, you will be prompted with a mobile ticket option during the purchasing process. iPhone users have the option of sending their tickets to Passbook with iOS 6 and iOS 7.

Q: What type of phone or mobile device do I need to use mobile tickets?
A: Any smartphone or mobile device that has internet capabilities and can access the account manager website can be used to access mobile tickets.

Q: Can I forward tickets to friends on their mobile?
A: Tickets can be transferred to friends through account manager. Once the recipient receives their tickets on their account, they can use the “View Your Tickets” option to display their mobile tickets and enter BC Place.

Q: Do I receive ‘Caps Card Loyalty Rewards attendance points if I use mobile tickets to enter BC Place?
A: Yes. ‘Caps Card Loyalty Rewards attendance points are acquired any way your season tickets are scanned to enter a match at BC Place.

Q: My mobile tickets didn’t work and now I can’t enter BC Place. What do I do?
A: If you have any trouble with your tickets, visit Team Ticket Services at Gate H. Make sure to bring valid photo ID in order to verify your account.