MLS Academy Administrator

The Whitecaps FC mission is To Unite and Inspire Our Communities. We are looking for a new team member to join Vancouver Whitecaps FC in the position of MLS Academy Administrator.

Reporting to the Director, Academy Operations, the MLS Academy Administrator will be responsible for the day-to-day operations, administration, player, and team services for the Whitecaps FC MLS Academy teams.

Role Responsibilities:

General Administration 

  • Work closely with the Senior Manager, Academy Operations to execute all administrative and operational requirements for the Academy program and each of its teams and players
  • Lead and execute the distribution, collection and filing of all registration documents at the start of each season and during the player exit period at the end of each season
  • Manage internal, Canada Soccer and league registration databases
  • Create and communicate the weekly training field schedule
  • Gather appropriate content and create the weekly video message board
  • Manage the bookings and payments for match officials
  • Assist the with team travel planning, bookings, finance reporting and other logistics
  • Lead the communications with visiting teams ahead of scheduled games
  • Manage and produce the monthly Academy e-newsletter
  • Manage the MS Teams platform for the Academy
  • Assist with the planning and execution of special events (Annual Awards, team events, etc.)

General Operations

  • Assist with the transport of players to appointments, airport and functions as required
  • Assist in the organization and execution of special events for teams and at the NSDC
  • Coordinate MLS Academy player and staff appearances for community relations requests
  • Assist with the organization of team/program social events
  • Assist with the organization of match tickets for players/ team staff
  • Manage the ordering and distribution of seasonal accreditation for players and staff

Billeting and Relocation

  • Work with the Senior Manager, Academy Operations to promote the billet program and recruit local host families
  • Assist with billeted player arrivals and departures at the beginning and end of each season
  • Manage the off-season storage at the NSDC
  • Work with the Senior Manager, Academy Operations to coordinate and book short term accommodations for players, as required
  • Work with the Senior Manager, Academy Operations to promote the Billet Program and the recruitment Host Families

Match Day Responsibility

  • Be familiar with all league match day requirements and ensure that all league rules, policies and standards are strictly adhered to
  • Serve as the direct contact for all visiting clubs and communicate with each club ahead of match days regarding timing, logistics and visiting team requests
  • Prepare a detailed match-day timeline for each home match and support match day operations

Player Transportation

  • Working in conjunction with the Senior Manager, Academy Operations, organize and manage all aspects of local transportation for the Academy teams and billeted players
  • Organize and manage Compass Cards for billeted and development team players
  • Arrange for billeted player transportation to medical/personal appointments as required

Academy Trialists and Trial Weeks

  • Lead the logistical planning and execution for all guest trialists and trial weeks
  • Arrange and manage hotel bookings, meal planning, player flights and ground transportation
  • Arrange daily transportation for trialists to and from the hotel, training centre, airport and any other requirements
  • Lead all communications to players 

Qualifications/Experience:

In addition to bringing a commitment to Vancouver Whitecaps FC vision and values, the ideal candidate will require degrees of demonstrated experience as follows:

  •  Must be legally authorized to work in Canada
  • Bachelor’s degree, or equivalent education in Sport Administration, or related administrative field
  • Minimum of 2 years’ administrative experience, preferred candidates will have experience working with a youth sport organization
  • Valid Class 5 driver’s license
  • Voluntary submission of a driving abstract
  • Voluntary completion of a Background Check (Vulnerable Sector)
  • Excellent written and oral communication skills
  • Highly organized with excellent time management and ability to prioritize
  • Proficient with all Microsoft Office applications
  • Proficient with use of social media platforms, online registration systems
  • Ability to work in a fast-paced environment both independently and within a team
  • Working hours will be outside of traditional work week, including evenings and weekends

Benefits:

  • The chance to work in a fun, non-traditional workplace that truly cares about people and communities
  • First class facilities at the National Soccer Development Centre
  • Training and support available to help develop your career 
  • A generous extended health and dental plan 
  • Heavily discounted game day tickets 
  • Become involved with Vancouver’s most exciting sporting environment 

Whitecaps FC believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. This includes but is not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our Human Resources department.

If you feel you have what it takes to contribute to our team, please email your resume and cover letter indicating how you meet our qualifications, to careers@whitecapsfc.com with the position title as the subject line.

We thank all applicants for their interest, however only those selected for further consideration will be contacted.

No recruiters or agencies, please.