Careers

Manager, Premium Sales

Originally established in 1974, Vancouver Whitecaps FC is one of the most storied and decorated soccer clubs in North America. Built upon a traditional club model, Vancouver Whitecaps FC has a strong development foundation encompassing grassroots programming, elite player development, a full time Residency program, WFC2 (the club’s USL Pro) and the top of the pyramid - the club’s first team which competes in Major League Soccer.

Vancouver Whitecaps FC’s mission is to be a champion club on and off the soccer pitch. To help reach this objective, the club is looking for a qualified and passionate individual to fill the role of Manager, Premium Sales.

The Manager, Premium Sales is a sales focused role in which the successful candidate needs to be comfortable with cold calls, generating new leads and managing the sales pipeline for corporate suites and other premium products. S/he will be expected to deliver on aggressive sales targets and to continuously generate leads to grow revenue.

Reporting structure: Based in Vancouver at the club’s head office, the Manager, Hospitality Sales reports directly to the Senior Manager, Sales.

Responsibilities:

  • Prospect, negotiate and close deals that focus specifically suites, premium products and related hospitality revenues for the organization.
  • Work with the Partnerships team to initiate and grow sustainable client relationships.
  • Maintain a direct relationship with the Ticket Sales team to ensure continuity of messaging and leads tracking
  • Generate new revenue by identifying prospective clients and strategic partners through various channels.
  • Assist in the creation and management of the organization’s sales process and strategies for premium products.
  • Keep up to date with current developments in the sports marketing industry (specifically premium products) and utilize this information to guide strategy for potential new proposals and properties.
  • Maintain an up-to-date and working knowledge of soccer, the MLS and Whitecaps FC as well as the competitive landscape in Canada, North America and around the globe.
  • Other duties, as required and assigned.

Skills:

  • Exceptional relationship management and negotiation skills.
  • Outstanding interpersonal and communications skills.
  • Comfort and experience with both cold calling and consultative sales.
  • Successful track record in delivering on sales targets.
  • Commitment to a team environment and working closely with others to ensure team success.
  • Excellent writing and presentation skills.
  • Demonstrated experience presenting to, communicating and negotiating with, senior-level and C-level executives.
  • Highly motivated individual with excellent problem solving skills; able to meet challenging deadlines and aggressive financial targets.
  • Ability to thrive in a complex and fast paced work environment.
  • Proven ability to make critical decisions independently without supervision while being accountable for those decisions.
  • Strong experience crafting compelling and impactful sales presentations.
  • Excellent organization, time-management and administrative skills essential.
  • Attention to detail and a strong sales focus are essential.
  • Strong computer skills, including familiarity with Microsoft Office and social media.
  • Assets include previous experience selling digital/online advertising; working with Salesforce; and a passion for sports and soccer in particular.

This role will require the ability and willingness to work non-standard hours including evenings and weekends for games, special events and other club initiatives.  This is an evolving position and responsibilities may shift over time.

If you are legally entitled to work in Canada, please submit your CV and cover letter indicating your salary expectations to:

Wendy Wait, Senior Manager, Human Resources via email: wwait@whitecapsfc.com

This posting will remain active until a short list of candidates has been established for interviewing.

 


 

Account Specialist, Sales Representative

 

Originally established in 1974, Vancouver Whitecaps FC is one of the most storied and decorated soccer clubs in North America. Built upon a traditional club model, Vancouver Whitecaps FC has a strong development foundation encompassing grassroots programming, elite player development, a full time Residency program, WFC2 (the club’s USL Pro) and the top of the pyramid - the club’s first team which competes in Major League Soccer.

The Whitecaps FC mission is to be a champion club on and off the soccer pitch. To help reach this objective, the club is always looking for qualified and passionate individuals to fill the role of Account Specialist, Sales Representative.

This is an entry level, full-time position for up to a one year term with the opportunity for promotion to the position of Account Executive, Sales.

How you will contribute:

  • Help grow our supporter base by identifying and facilitating new ticket sales
  • Generate ticket sales revenue through lead generation and qualifying prospects
  • Generate contacts through both inside and outside sales networking opportunities
  • Develop and maintain relationships through excellent customer service 
  • Assist with Game day duties, as required
  • Communicate and carry out service policies and procedures to Season Ticket Holders in the most professional manner
  • Participate in our Account Specialist, Sales & Service Training Program
  • Maintain computerized records of all clients and prospects via ticketing software and,
  • Provide support during special events and promotions, as required.

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • Legally entitled to work in Canada
  • High degree of professionalism
  •  2-3 years of sales experience would be an asset
  •  Excellent command of the English language, with superior communication skills, both written and oral
  • Strong time-management and organizational skills (multi-tasking a must!)
  • Service experience an asset
  •  Diploma or degree preferred, but combination education/experience will be considered
  • Self-motivated with a positive friendly attitude
  • Because working during games and special events is expected, the individual must be able to work flexible hours including evenings, weekends and holidays

This is an ongoing search as strategic sales initiatives and sales force demand vary during the year.  An eligibility list of qualified candidates will be maintained for possible hires during the upcoming months.  

Please email your CV and a cover letter indicating how you meet our qualifications, and let us know when you would be available to commence work.

Please email your résumé to Ellie Wright: ewright@whitecapsfc.com