Careers

Manager, Partnership Sales

The Partnership Sales department of Vancouver Whitecaps FC is a fast-paced, and results oriented environment. The Manager, Partnership & Hospitality Sales is a sales focused role in which the successful candidate needs to be comfortable with cold calls, generating new leads and managing the sales pipeline for sponsorship (secondarily hospitality). S/he will be expected to deliver on aggressive sales targets and to continuously generate leads to grow sponsorship, and advertising revenue.

Reporting structure: Based in Vancouver at the club’s head office, the Manager, Partnership Sales reports directly to the Director, Corporate Partnerships.

Responsibilities:

  • Generate new sponsorship revenue through partnership and advertising sales for both Whitecaps FC (MLS) and WFC2 (USL), including the club’s growing soccer development programs.
  • Play a key role in filling the sponsorship new business pipeline year-round by researching identified prospects and creating a detailed sales strategy for each.
  • Prospect, negotiate and close deals that focus specifically on sponsorship and advertising revenues for the organization, with a secondary focus on hospitality/suite sales.
  • Work with the Partnerships team to initiate and grow sustainable client relationships.
  • Maintain an indirect relationship with the Ticket Sales team to ensure continuity of messaging and leads tracking between departments.
  • Generate new corporate revenue by identifying prospective clients and strategic partners through various channels.
  • Create, organize and maintain sponsor and advertiser contracts as well as other legal documents.
  • Assist in the creation and management of the organization’s sales process and strategies for sponsorship.
  • Help define and establish new sponsorship properties within the organization, in partnership with colleagues and other internal departments.
  • Prepare proposals, presentations and reports for the Director, Corporate Partnerships and other club executives.
  • Keep up to date with current developments in the sports marketing industry (specifically sponsorship and corporate hospitality) and utilize this information to guide strategy for potential new proposals and properties.
  • Maintain an up-to-date and working knowledge of soccer, the MLS and Whitecaps FC as well as the competitive landscape in Canada, North America and around the globe.
  • Collaborate and work closely with Partnership Marketing to assist in delivery of contractual partnership elements, events and match day hosting opportunities including coordination of corporate suites each match.
  • Other duties, as required and assigned.

Skills, Qualifications and Requirements

  • Legally entitled to work in Canada.
  • Exceptional relationship management and negotiation skills.
  • Outstanding interpersonal and communications skills.
  • Comfort and experience with both cold calling and consultative sales.
  • Successful track record in delivering on sales targets.
  • Commitment to a team environment and working closely with others to ensure team success.
  • Excellent writing and presentation skills.
  • Demonstrated experience presenting to, communicating and negotiating with, senior-level and C-level executives.
  • Highly motivated individual with excellent problem solving skills; able to meet challenging deadlines and aggressive financial targets.
  • Ability to thrive in a complex and fast paced work environment.
  • Proven ability to make critical decisions independently without supervision while being accountable for those decisions.
  • Strong experience crafting compelling and impactful sales presentations.
  • Ability to work closely and cooperatively with internal and external associates.
  • Excellent organization, time-management and administrative skills essential.
  • Attention to detail and a strong sales focus are essential.
  • Strong computer skills, including familiarity with Microsoft Office and social media.
  • Previous experience selling digital/online advertising an asset, but not required.
  • Previous experience working with Salesforce an asset but not required.
  • Passion for sports and/or soccer an asset but not required.

This role will require the ability and willingness to work non-standard hours including evenings and weekends for games, special events and other club initiatives.  This is an evolving position and responsibilities may shift over time.

Please submit your CV and cover letter outlining how you meet our requirements, as well as your salary expectations to:

Wendy Wait

Senior Manager, Human Resources

wwait@whitecapsfc.com

This position posting will remain active until a candidate has been selected.

 


 

Senior Account Executive, Hospitality Sales

The Partnership Sales department of Vancouver Whitecaps FC is a fast-paced, and results oriented environment.  The Senior Account Executive, Hospitality Sales is a sales focused role in which the successful candidate needs to be comfortable with cold calls, attending networking events, generating new leads and managing the sales pipeline for corporate suites and Owner’s Circle products. S/he will be expected to deliver on aggressive sales targets and to continuously generate leads to grow suites and Owner’s Circle revenue.

Reporting structure: Based in Vancouver at the club’s head office, the Senior Account Executive, Hospitality Sales reports directly to the Senior Manager, Corporate Hospitality & Partnerships.

Responsibilities:

  • Prospect, negotiate and close deals that focus specifically on corporate suites and “Owner’s Circle”, including but not limited to:
    1. Season Suites
    2. ½-season Suites
    3. Hospitality Flex Membership
    4. Single match suites, including larger group hospitality suites
    5. Owner’s Circle
  • Responsible to continuously fill the suites/hospitality sales pipeline by researching identified prospects, and accountable for converting leads to achieve personal and departmental revenue targets.
  • Work closely with the Senior Manager, Corporate Hospitality & Partnerships to develop a detailed sales strategy for corporate suites and the Owner’s Circle.
  • Work with the entire Partnerships team to initiate and grow sustainable client relationships.
  • Maintain an indirect relationship with the Ticket Sales team to ensure continuity of messaging and leads tracking between departments, especially with regards to suites/hospitality sales
  • Collaborate and work closely with Partnership Marketing to assist in delivery of contractual hospitality elements, events, and match day hosting opportunities including coordination of corporate suites each match.
  • Keep up to date with current developments in the sports marketing industry (specifically corporate hospitality).
  • Maintain an up-to-date and working knowledge of soccer, MLS and Whitecaps FC as well as the competitive landscape in Canada, North America and around the globe.
  • Other duties, as required and assigned.

Skills:

  • Successful track record in delivering on sales targets.
  • Demonstrated experience presenting to, communicating and negotiating with, senior-level and C-level executives.
  • Highly motivated self-starter with excellent problem solving skills; able to meet challenging deadlines and aggressive financial targets.
  • Comfort and experience with both cold calling and consultative sales.
  • Excellent writing and presentation skills.
  • Strong experience crafting compelling and impactful sales presentations.
  • Attention to detail and a strong sales focus are essential.
  • Exceptional relationship management and negotiation skills.
  • Outstanding interpersonal and communications skills.
  • Commitment to a team environment and working closely with others to ensure team success.
  • Ability to thrive in a complex and fast paced work environment.
  • Ability to work closely and cooperatively with internal and external associates.
  • Excellent organization, time-management and administrative skills essential.
  • Previous working experience with Salesforce CRM is a plus
  • Strong computer skills, including familiarity with Microsoft Office and social media.
  • Passion for sports and/or soccer an asset.

This role will require the ability and willingness to work non-standard hours including evenings and weekends for games, special events and other club initiatives.  This is an evolving position and responsibilities may shift over time.

If you are legally entitled to work in Canada, please submit your application to:

Wendy Wait, Senior Manager, Human Resources via email: wwait@whitecapsfc.com

This posting will remain active until a short list of candidates has been established for interviewing.

 


 

Inside Sales and Service Representative

Vancouver Whitecaps FC are looking for highly organized, professional and friendly individuals for to be considered for our Inside Sales & Service Representative Team.

This is a term position ending November 2017.

How you will contribute:

  • Participate in our Internal Sales & Service Training Program
  • Help grow our supporter base by identifying and facilitating new ticket sales
  • Generate ticket sales revenue through lead generation and qualifying prospects
  • Generate contacts through both inside and outside sales networking opportunities
  • Develop and maintain relationships through excellent customer service
  • Assist with Game day duties, as required
  • Communicate and carry out service policies and procedures to Season Ticket Holders in the most professional manner
  • Maintain computerized records of all clients and prospects via ticketing software; and,
  • Provide support during special events and promotions, as required.

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • Legally entitled to work in Canada
  • High degree of professionalism
  • 2-3 years of sales experience
  • Excellent command of the English language, with superior communication skills, both written and oral
  • Strong time-management and organizational skills (multi-tasking a must!)
  • Service experience an asset
  • Grade 12 required; diploma or degree an asset
  • Self-motivated with a  positive friendly attitude
  • Because working during games and special events is expected, the individual must be able to work flexible hours including evenings, weekends and holidays

If your qualifications meet the above, please email your cover letter and resume via email to:

Wendy Wait, Senior Manager Human Resources and Administration

wwait@whitecapsfc.com

We currently have one position available.  All applicants who are successful through the interviewing process will be placed on an eligibility list for future openings.

Please include job title in subject line.

*No phone calls please. 

 


 

Academy Centre Coaches

(VARIOUS LOCATIONS IN BC AND CANADA)

Youth Academy Coaches provide on and off field leadership for Whitecaps Academy Centre programming.  Vancouver Whitecaps FC is currently seeking passionate and qualified coaches with the technical skills, experience and personal suitability to coach, mentor and develop young players.  You will also have the administrative expertise to oversee all financial and administrative requirements, and the ability to network and promote the Centre within the community.   While assigned as Coach in one area, you may also connect and service other Whitecaps Academy centre programming and camp events in Vancouver and other regional and national locations as required.  

See: //www.whitecapsfc.com/youth/programs/academycentres  for further information on Vancouver Whitecaps Academy Centres.

  • The salary range for these positions will depend on the experience of the coach
  • Hours of work will be varied and will involve evenings and weekends.  Some positions are part-time where others may be full time. 
  • In full time positions, extended health care benefits and “Paid Time Off” according to Club policies will be available.

SPECIFIC PROGRAM RESPONSIBILITIES

Academy Centre and Camp programming development and delivery

Support curriculum development and coaching delivery of all Academy Centre training programs and camps.  This includes, but not is not limited to:

  • All developed Whitecaps programming.   
  • Skills Academy
  • Prospects Academy
  • Schools Academy 
  • Spring, summer and specialized camps..    

Academy Centre promotion and networking  

Working to promote Academy Centre and camp programs with local club and key community groups and individuals; media contacts; and school administration and faculty.

Academy Centre coaching development    

Develop an Academy centre staff to deliver regional programs, including the recruitment and development of local coaches with potential.   

Academy Centre Technical Services contracts

Lead the delivery of any agreed upon technical services contracts with local clubs or organizations. This includes providing:

  • TD Services.
  • Coaching development sessions.
  • Player development sessions.  

Represent the Club in the soccer community, with emphasis on building rapport with community clubs.

COMPETENCIES & SKILLS REQUIRED

  1. Minimum National B Coaching License or UEFA / international equivalent
  2. Two (2) years experience as a coach of an elite group of athletes
  3. Professional or semi-professional soccer playing experience an asset
  4. Knowledge of and support for the CSA LTPD model and Wellness to World Cup framework.
  5. A proven track record and a passion for both grassroots and high performance programs.
  6. Experience with coaching both male and female soccer and the design of associated  programs
  7. Knowledge of elite player systems and how they differ and integrate with community programs.
  8. Experience directly managing, mentoring and motivating highly qualified, elite coaches.
  9. Experience with and a passion for the education and development of coaches at all levels.
  10. An understanding of the structure of competitive youth soccer and how it relates to optimal player development.
  11. Knowledge of the Canadian soccer landscape, and the challenges and opportunities it presents to grassroots and high performance player development.
  12. Experience managing technical budgets and associated cost management and reporting.
  13. An ability to think and plan strategically, and effectively link technical planning with broader Club goals and strategic intent.
  14. Strong communications skills and an ability to convey technical planning to non‐technical Club stakeholders, including the parents of players.
  15. Criminal Record Check required
  16. A team player, with an ability to operate as part of an integrated multi‐functional team.

When submitting your CV, please outline:

  • How your qualifications meet our requirements
  • Where you would be interested in serving (even if not listed above, planned expansion may include the area where you are currently living)
  • Your coaching philosophy

This posting will remain active until a suitable number of qualified candidates has been determined.  An eligibility list will be kept until openings occur, at which point interviews will be scheduled.

Please submit your CV and the required information as listed above by email to:

Wendy Wait, Senior Manager, Human Resources wwait@whitecapsfc.com