How do I access my loaded ticket voucher(s)?
We’ve made matchday smoother than ever before by enhancing your loaded ticket voucher with participating vendors at BC Place. Here's a step by step guide on how to access your loaded ticket voucher.
Click here to watch a video or follow the steps below.
iOS or Android (Mobile Browser)
- Open phone browser (Safari or Chrome)
- Sign in
- Go to My Events by selecting Manage Tickets
- Click on View Event Details for the match for which you have a voucher
- Click on Voucher under Event Extras to view/scan the voucher QR code(s)
Safari

Apple Wallet Ticket (voucher not accessible in Google Pay Wallet)
- Open the Apple Wallet App
- Select the match ticket that has the voucher
- Click on the three-dot icon at the top right of the ticket
- Click Pass Details
- Scroll down to view/scan QR code(s)
Apple Wallet

Additional Mobile Voucher Information
- Vouchers are not available within the Google Pay wallet. On Android devices, you must use the Mobile Browser option detailed above
- Voucher QR Code/Barcode is not valid for entry
- Screenshots will not be accepted
- If you or your guests have trouble accessing the mobile voucher or have questions, please email fanrelations@whitecapsfc.com
- On matchday, visit Guest Services – located inside BC Place near Section 234 for additional assistance