In our ongoing effort to provide a safe and entertaining environment for every one of our fans, Vancouver Whitecaps FC, MLS and BC Place have implemented the following security procedures:
- Guests will continue to be subject to a mandatory screening procedure with the use of hand-held metal detectors and bags being inspected upon arrival. Secondary screening measures include a pat down.
- All guests entering BC Place are subject to a mandatory screening procedure with the use of a hand-held metal detectors and bags being inspected upon arrival. Secondary screening measures include a pat down.
- For ease of entry, we recommend you don’t bring a bag to the stadium.
- If you do bring a bag, make sure it’s made of clear plastic and smaller than 12”x12”x6”. Exceptions will be made for diaper bags and medically necessary items that do not fit into a clear bag. You can bring one small opaque bag, but it can’t be larger than 6.5”x 8.5”. All bags will be inspected prior to entry.
- Fans can check bags that do not meet the bag guidelines at the bottom of Gate C (lot 457) or at Gate H on a first come, first serve basis. Bicycles can be stored at the Bike Valet at Gate C (Lot 457) on Griffiths Way.
- Approaching BC Place from Beatty Street and ’Caps Kickoff, fans are advised that Gates A & H are the two most popular - and therefore busiest - entry points at the stadium.
- If you experience a lineup at a given gate, please remember that you can enter the stadium at any alternate gate, except Gate F.
- Gate entry screening may be increased as needed and/or upon direction from local authorities. Gate entry screening may be increased as needed and/or upon direction from local authorities.
- More match day spectator information, including the prohibited items list, can be found here.
Tips for a smooth entry:
- Please have your ticket ready to scan upon entry. Ensure electronic tickets are downloaded to your mobile device and available to scan prior to entry.
- Minimize the number of personal items in your possession.
- Leave bags at home if possible. If you do bring a bag, make sure it’s made of clear plastic and smaller than 12”x12”x6”.
- Allow yourself extra time for entry to the venue, and observe the signage and direction of venue staff.
- At entry, place objects such as umbrellas, purses, permitted bags or cameras on the table prior to passing through the metal detector.
- NOTE: Personal items such as mobile phones, keys, wallets and coins, watches, belts, shoes or jackets DO NOT need to be removed unless requested by venue staff.
- After walking through the metal detector, guests are free to collect their belongings on the table.
- If the metal detector is activated, guests will be required to participate in a secondary screening prior to entering and this may slow your access to the venue.
We appreciate the cooperation and understanding of our guests. Due to these increased safety procedures, we strongly recommend early arrival to Whitecaps FC matches.
Q: Can I request female security staff for female metal detector screening and pat down?
A: BC Place and Whitecaps FC want every guest to feel comfortable and safe when attending matches at BC Place. Female Security staff will be available to pat down and screen female guests if requested. In the event a female Security staff is not immediately available the female guest will be provided with an alternate pat down procedure.
Q: Is this going to require extra time for entry?
A: Although this may result in extra time to enter the stadium, the main priority of Vancouver Whitecaps FC and BC Place is to ensure a safe environment. Gates A and H are typically the busiest entry points. If you experience a lineup at a given gate, please remember that you can enter the stadium at any alternate gate, except Gate F.
Fans are asked to prepare for stadium entry as they approach an entry gate. Have your ticket ready, dispose of any prohibited items (either legal or illegal in nature), have your bags open, remove any items from your pockets and hold them in your hands, and keep your jacket on until entering BC Place.
Q: How long is this going to take?
A: Each screening and bag search can be performed quickly with cooperation from each spectator. To help speed up the process, we encourage guests to dispose of any prohibited items (either legal or illegal in nature), have your bags open, remove any items from your pockets and hold them in your hands, and keep your jacket on until entering BC Place.
Q: Will this procedure be in place at every match?
A: Yes, this procedure will be in place at every Vancouver Whitecaps FC home match.
Q: Can I bring a bag into the stadium?
A: Please note that, in compliance with BC Place policy no bags larger than 12”x12”x6 and not clear plastic OR any small opaque bags, larger than 6.5”x 8.5” are permitted into the stadium on Vancouver Whitecaps FC match days. Coolers are prohibited. Anyone with a bag that does not meet the designated requirements will be turned away at the gate. All bags smaller than 12”x12”x6” and made of clear plastic or one small opaque bag no larger than 6.5”x 8.5” will be inspected prior to entry. Special considerations will be made for guests with special medical needs and parents caring for infants.
Q: What if my bag is too big to fit under the seat?
A: If you have a large bag bigger than 12”x12”x6" fans will have the option of checking their oversized bag on a first come, first serve basis at the bottom of the stairs at Gate C. Please note that space at the bag check is limited and there is a suggested $5 donation for this service with all proceeds benefiting BC Children’s Hospital Foundation.