Safe Sport

Speak Up and Ask for Help | Code of Conduct | Air Quality Policy | News


Thursday August 29, 2019

We have received an update from the Sport Law & Strategy Group, the independent firm retained to review our current safe sport policies and practices and the actions we took regarding complaints made in 2008. They are in the final stages of interviews and survey analysis and upon completion of that work will prepare their findings and recommendations which will be shared publicly. We will continue to update you as we receive information.

At Whitecaps FC providing a safe and supportive environment for athletes to practice, learn, compete, and achieve their best is one of our primary objectives. We are committed to creating and maintaining an equitable, and non-discriminatory environment in which all individuals are treated with respect and dignity.

Speak Up and Ask for Help

We encourage all of our players and/or parents to speak up if they feel there is an issue or if something doesn’t seem right. If there is an immediate threat or danger, please call 911 right away. Here are the ways you can report an issue:

  • Speak with your coach (if appropriate)
  • Report your concerns through an independent third-party system. This service can be accessed on a completely anonymous and confidential basis in two ways:
  • Contact Whitecaps FC Head of Human Resources
    Narinder Dhillon
    Phone: 604-669-9283. Ext. 2285

Code of Conduct

Our Code of Conduct establishes principles for team officials, players, parents, guardians and spectators to ensure soccer is a fun, safe, and positive experience for all. It is a condition that all participants read and agree to abide by the Code of Conduct at all times. Failure to comply with them will result in action from Whitecaps FC.

  • Respect everyone and everything
  • Leave things better off then you found them
  • Do the best you can


As a Player I will:

  1. Do my best
  2. Respect and play by the rules of the game.
  3. Be prepared to the best of my ability for training and matches equally.
  4. Promise to be a team player and encourage my fellow teammates to do the same.
  5. Ensure that I arrive on time to all training sessions and games.
  6. Wear the assigned club attire for all training and matches with pride.
  7. Listen to and follow instructions and decisions of coaching staff.
  8. Always hold respect for opponents, coaches, referees and teammates.
  9. Not engage in unsportsmanlike conduct or negative communication with players, coaching staff or families of the opposing team.
  10. Never use profanity, display temper tantrums, violent behaviour, or engage in harassment or bullying of any kind.
  11. Not engage in negative comments towards players or teams through any social media platforms.
  12. Immediately report any injury to coaching staff.

Parents and Guardians

As a parent / guardian / spectator I will:

  1. Set a positive example for my kids by maintaining a positive attitude and promoting fair play at all times.
  2. Help my kids understand their role and the importance of their contribution to the team by highlighting their progress instead on focusing on results.
  3. Not engage in unsportsmanlike conduct or negative communication with players, coaching staff or families of the opposing team.
  4. Not publicly question the coaches or manager’s judgment or question their integrity.
  5. Never criticize game officials and always respect the decisions they make.
  6. Not discriminate, harass, or bully any team official, player, or spectator.
  7. Not engage in offensive or abusive language or behaviour, or physical threats.
  8. Communicate privately with the coach if you have questions, concerns, or suggestions.
  9. Remain outside the field of play and within the Designated Spectator Area (where provided)
  10. Refrain from yelling or coaching from the sidelines during training sessions or games.
  11. Ensure punctual arrival and always inform my coach if I will be late or absent.
  12. Inform the coach of any injury or health problem.


As a coach I will:

  1. Adhere to and promote the Code of Conduct to players, parents and spectators alike.
  2. Consistently display the highest standards of behavior, and be a positive role model.
  3. Respect the rights, dignity and worth of each and every person regardless of gender, place of origin, colour, sexual orientation, religion, political belief or economic status.
  4. Teach players and parents to act fairly and respect the rules, referees and opponents
  5. Encourage each player to accept responsibility for their own behaviour and performance
  6. Show zero tolerance for offensive language, behaviour or any form of bullying.
  7. Never engage in public criticism of anyone in any situation on or off the field.
  8. Communicate openly to ensure all expectations and feedback are understood
  9. Place well-being and safety above all other considerations, including performance and results.
  10. Abstain from the use of any alcohol, tobacco or drugs while in the presence of athletes
  11. Never exert undue influence to obtain personal benefit or reward.
  12. Ensure activities are appropriate for the age, maturity, experience and ability of players.
  13. Ensure players, staff, spectators respect the field boundaries for training and match play.
  14. Co-operate fully with other specialists (e.g. other coaches, officials, sports scientists, doctors, physiotherapists) in the best interests of the player.
  15. Make sure that equipment/facilities are safe and in good standing.
  16. Inform parents of any injuries their child might have suffered without delay.

Air Quality Policy

Whitecaps FC is committed to ensuring a safe environment for your children above all else. In the event of an air quality advisory, Whitecaps FC uses the Government of Canada’s Observed Air Quality Index and Air Quality Guidelines as its two primary resources for making informed decisions around any changes, rescheduling or reduction of its camp programs. As conditions change, the club and its staff will always make decisions in the best interest of the players, parents, and staff, and whenever possible, commit to running the camp as scheduled.

Air Quality Rating: 7-10+ (High)

  • Sessions may be rescheduled to a future date, or when possible, moved indoors. Additional time may be added to any remaining days of the camp to make up any missed sessions.
  • If a camp day has already begun, the camp will continue as scheduled but the program will move to low impact activities with high exertion or strenuous activities reduced to a safe level.
  • Players will be given longer rest and water breaks throughout the session, and those with pre-existing health conditions (as indicated under the section “Comments/Medical concerns” on their registration form) will be monitored closely.
  • Players may choose not to participate in camp activities or withdraw voluntarily.

Air Quality Rating: 4-6 (Moderate to Low)

  • Camps will run normally.
  • Players with pre-existing health conditions or those with health concerns will be given additional rest or water breaks as required.
  • Activities may be adjusted for younger players & those with pre-existing health conditions.  

Notification Procedures

Before a camp day:

  • Check your email.  In the event of a change due to air quality, the email address on file will be emailed at least 1-hour prior to the start of a camp day with any changes.
  • If a session needs to be rescheduled, participants will be notified by email of the new date and/or time as soon as it has been finalized.  Every effort will be made to keep the rescheduled session within the existing camp week.

During a camp day:

  • Should the air quality deteriorate after a camp day has begun, camps will run as scheduled with reduced activities. Parents will be notified by email if activities are changed.




Whitecaps FC retains nationally recognized sport management group to advise on industry leading safe sport practices. Read More