Important info for Saturday's home match vs. Austin FC

2021.08.29 Caps MLS v RSL_hr_1F_Frid_0008

VANCOUVER, BC – Vancouver Whitecaps FC are back at BC Place this Saturday, September 4 to host Austin FC for the first time ever.

Gates A, H, C, and G will be open for entry, starting at 3 p.m. PT. Kickoff is at 4 p.m. PT.

Here is some important info for fans to know about the match.

Masks are required

In accordance with the new order under the British Columbia Public Health Act, masks are currently required at all Vancouver Whitecaps FC home matches at BC Place. Masks, covering the nose and mouth, must be worn at all times except when you are eating/drinking in your assigned seat.

Ticket redemption

Season ticket members and pack holders are reminded that in order to attend the match, they must log on to their Account Manager and use their credit to secure tickets. They will also need to use their account manager to show their tickets at the gate upon entry.

Single match tickets are also available on Ticketmaster.

The Warmup presented by Phillips Brewing is back

The Warmup is back and better than ever in a brand new location. Rain or shine, this pre-game street party will be going strong!

This is best way to get ready for the match, from 12 p.m. to 3:30 p.m., on Robson Street between Beatty and Cambie.

Come for the $5 drinks, stay for the music, food, and fun.

Note that this is a 19+ event. Entry is free. More information can be found at whitecapsfc.com/thewarmup.

Mobile entry

For safety and environmental purposes, all tickets for Whitecaps FC matches will be through mobile ticketing, providing a contactless and paperless experience.

Season ticket members and pack holders will need to access their tickets through whitecapsfc.com/accountmanager. Single match buyers will access their tickets through Ticketmaster.

Cashless transactions

In order to reduce the potential for hand-to-hand contact, and to improve the efficiency of payment transactions, BC Place is now a cashless venue.

Concessions and food and beverage vendors will accept all major digital forms of payment including Mobile, Debit Cards, Visa, MasterCard, American Express, Google Pay and Apple Pay. Cash payments will not be accepted.

There will be a Cash to Card kiosk located at Sec 235 where guests can exchange cash for cards to use at the food and beverage locations throughout the stadium.

Clear bags/Bag Check

For ease of entry, Whitecaps FC recommend that fans don’t bring a bag to the stadium.

If fans do bring a bag, they should make sure it’s made of clear plastic and smaller than 12”x12”x6”. Exceptions will be made for diaper bags and medically necessary items that do not fit into a clear bag. Fans can bring one small opaque bag, but it can’t be larger than 4.5”x 6.5”. All bags will be inspected prior to entry.

For further information on all matchday health and safety protocols, visit whitecapsfc.com/matchday.

Covenant House Vancouver 50/50 Program

Buy your 50/50 tickets online and support at-risk youth in Vancouver. The jackpot will be split 50/50 between the winner and our community partner, Covenant House Vancouver: whitecapsfc.com/5050tickets.

Frontline Hero of the Match presented by BMO

Every match will see a special recognition for a local frontline hero.

Throughout the pandemic, people in a number of roles have stepped up to help keep everyone healthy and safe.

Fans are invited to join in the moment to show appreciation for their dedication to our communities.