Process for Reporting Breaches of Safe Sport


At Whitecaps FC, providing a safe and supportive environment for athletes to practice, learn, compete, and achieve their best is one of our primary objectives. We are committed to creating and maintaining a safe and inclusive environment in which all individuals are treated with respect and dignity.

Safe Sport Reporting:

See something. Say something. We encourage all players, parents/guardians, and staff to speak up if they witness or become aware of a violation or potential violation of Safe Sport or the Club’s Code of Conduct. Whether this involves an athlete, staff member, or spectator directly, or is witnessed between others, we all have a responsibility to keep our environment safe. You can reach out directly to the Club’s Sport Safety department with concerns at ****

CALL 911: If there is an immediate threat or danger to you or others or you are aware of any behaviour which may require the attention of police and/or emergency services please call 911 right away.



If there is not an immediate threat or danger, please file a report on behalf of yourself, your child or another program participant using our designated third-party, Confidential Reporting Hotline. This service is powered by WhistleBlower Security, an independent third-party firm designated to provide confidential communication services.

NOTE: This is a reporting hotline and not a crisis line. Please see support resources section below for crisis services.

Access to this service is through the following channels and reports may be made on a completely anonymous basis. Your identify will only be shared with the Club if you consent to provide this information to the Club through IntegrityCounts:

Phone: 1-866-921-6714 (identify the organization as Vancouver Whitecaps FC.)


Canadian Sport Helpline

The Helpline is open 5am – 5pm PT, 7 days a week. They are a listening and referral service that aims to encourage people to speak openly and to validate their concerns regarding situations they feel are unacceptable. The Canadian Sport Helpline will provide the most appropriate referral to national and local services and resources available to them, including the police, child protection services, existing provincial/territorial helplines, or any other relevant services. This service is free, anonymous, confidential, and independent, offered in both official languages. They can be reached by phone, text, or email.

Phone: 1-888-83-SPORT (77678)

For more information visit

Kids Help Phone

Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support to young people in English and French. If young people need help right now, they can text or Facebook message a trained volunteer crisis responder at Kids Help Phone about anything they’re going through. No issue is too big or too small. Young people can also work with a professional counsellor over the phone or through online chat to better understand what they’re going through.

Text: 686868 (text CONNECT from anywhere in Canada, any time, about anything)

Phone: 1-800-668-6868